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HomeTren&dNavigating A Comprehensive Guide

Navigating A Comprehensive Guide

Introduction is the official web portal of the Government of Odisha, India, designed to provide various online services to its citizens. From checking land records to applying for various government schemes, the website offers a wide array of services that aim to make governance more efficient and accessible. However, navigating through the website can be overwhelming for first-time users. This comprehensive guide aims to walk you through the various sections of and help you make the most out of this online platform.

Getting Started with

Upon entering the website, you will be greeted with a user-friendly interface that offers a seamless navigation experience. Here are some key sections you may find on the website:

1. Home Page: The home page serves as a gateway to a plethora of online services offered by the Government of Odisha. Here, you can find quick links to popular services, announcements, and updates.

2. Citizen Services: This section is dedicated to providing various services for citizens, such as applying for certificates, pension schemes, and utility services. You can also track the status of your applications through this portal.

3. E-Services: Under this section, you can access online services related to different departments of the government. Whether you need to pay taxes, apply for licenses, or register for government exams, this section has you covered.

4. Departmental Services: Each department of the government has its dedicated section on the website. You can explore individual department services, circulars, and notifications in this segment.

5. Grievance Redressal: If you encounter any issues or have complaints regarding government services, the grievance redressal section allows you to file and track your complaints online.

How to Register on

To access personalized services and track your applications, you will need to create an account on Here’s how you can register on the website:

1. Visit the official website and click on the “Register” or “Sign Up” option.

2. Fill in the required details such as your name, email address, mobile number, and create a password.

3. Verify your email address and mobile number through the OTP (One Time Password) sent to your registered mobile number.

4. Once verified, your account will be successfully created, allowing you to access a range of online services on the portal.

Online Services Offered on

The website offers a wide range of online services to make governance more accessible and transparent. Some of the key services you can avail through include:

– Application for Certificates: You can apply online for various certificates like birth, death, domicile, and caste certificates without having to visit government offices.

– Land Records: Check land records, view maps, and find information related to land transactions through the Integrated Land Record Management System (ILRMS) available on the website.

– Payment of Taxes: Pay property tax, water tax, and other utility bills online through the portal, making it convenient for citizens to fulfill their civic responsibilities.

– Scholarship Schemes: Students can apply for various government scholarship schemes through the website by submitting their details and necessary documents online.

– Employment Services: Register for employment exchanges, search for job opportunities, and apply for government exams through the dedicated employment services section.

– E-Gazette Notifications: Stay updated with the latest government notifications, circulars, and orders published in the e-gazette available on the website.

Frequently Asked Questions (FAQs)

1. How can I check the status of my application on
– To check the status of your application, log in to your account on the website, go to the application tracking section, and enter the application reference number to view the current status.

2. Can I download certificates and documents from the website?
– Yes, once your application is processed and approved, you can download certificates and documents such as birth certificates, caste certificates, and more from the portal.

3. Is there a helpline or customer support for queries related to the website?
– Yes, the website provides contact information for various departments and helpline numbers where you can reach out for assistance with any queries or issues.

4. How secure is making online payments on
– The website follows secure payment gateways to ensure the safety of online transactions. It is recommended to use official payment portals provided on the website for secure transactions.

5. Can I apply for multiple services using one account on
– Yes, you can apply for multiple services using a single account on the website. Simply log in to your account and select the service you want to apply for from the list of available options.


In conclusion, serves as a valuable platform for citizens to access a wide range of government services online. By familiarizing yourself with the various sections of the website and understanding how to navigate through its services, you can make the most of this digital governance initiative. Whether you need to apply for certificates, pay taxes, or stay updated with government notifications, offers a convenient and transparent way to interact with government services from the comfort of your home. Explore the website, register for an account, and empower yourself to leverage the benefits of online governance in Odisha.